Privacy Policy

Effective Date: 11/15/2024

At Recess.Care, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application (“Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We collect personal information you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment details
  • Child’s name and age (for care services)

1.2 Device and Usage Information: When you use our mobile application, we may automatically collect:

  • Device identifiers (e.g., IP address, device ID)
  • App usage data (e.g., session length, features used)
  • Location data (if enabled)
  • Crash reports and performance data to improve app functionality

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze site traffic
  • Support app functionality

2. How We Use Information

We use your information to:

  • Provide and improve our Services
  • Process payments
  • Send notifications and updates
  • Respond to customer inquiries
  • Ensure app functionality and compliance
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service providers (e.g., payment processors, analytics tools)
  • Regulatory authorities (as required by law)
  • Partners (with your consent for specific purposes)
  • Third-party tools integrated into the app, as disclosed

4. Your Choices

You can:

  • Update or delete your information through your account settings
  • Opt-out of marketing communications
  • Disable location services via device settings
  • Manage cookie preferences via app settings or your browser

5. Data Security

We implement robust security measures to protect your data, including encryption and secure servers. However, no system is entirely secure; use our Services at your own risk.

6. Children’s Privacy

Our Services are designed for children with parental involvement. We comply with COPPA and similar regulations. Parental consent is required for any child’s data collection.

7. App Store Compliance

This Privacy Policy complies with requirements set forth by the iOS App Store and Google Play Store. These include, but are not limited to:

  • Disclosure of data collection and usage
  • Opt-in requirements for location tracking
  • Clear communication of third-party data sharing
  • Security measures for protecting user data
  • Adherence to platform-specific guidelines and Data Safety forms

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: admin@recess.care